PAYMENTS AND SHIPPING

PAYMENT
I accept the following forms of payment:
PayPal
NOTE: If you are paying thru PayPal, you will pay for the items immediately upon checkout.

Money Orders
Personal Checks
(Please allow 5-7 business days for check to clear)
Credit Cards - MasterCard, Visa, Discover, and American Express
(Please note: Your credit card will NOT be charged until order has been completed and ready for shipping.

Your credit card statement will reflect payee as: Sumac Designs.
Money orders and checks can be mailed to me at the following address:

Susan McKeever
Sumac Designs
2500 Raymond Drive
Des Moines, Iowa 50310-3441
Iowa residents will be charged 6% Sales Tax.

PLEASE NOTE: All items are handpainted to order, so please allow 2-4 weeks for shipping. If items are out of stock, It may require 2 to 4 weeks to complete.

I ship via UPS . I ship almost daily and will email you when your package has been sent. If shipping by UPS, I will provide the tracking ID number when shipped. If you have any questions, please feel free to contact me!

Shipping charges will be added when you check-out and they are as follows:
$ 0.00 - 40.00 ~ $ 9.85
$ 40.01 - 75.00 ~ $12.85
$ 75.01 - 149.99 ~ $16.85
$150.00 - and up ~ $19.85
These rates are for the lower 48 states. We gladly welcome international orders, and will shop for the lowest rate possible and will resend an updated invoice with your actual shipping charges. I also ship internationally, but cannot be responsible for lost shipments after your package leave the US.

RETURN POLICY

Customer satisfaction is our highest priority. You may return your item within 15 days of original shipment for a full refund (less the original shipping and handling charges). Products must be returned in their original, unused, unworn condition in the original packaging. SORRY, THIS DOES NOT INCLUDE SPECIAL ORDERS OR PERSONALIZED ORDERS THAT WE HAVE MADE SPECIALLY FOR YOU. THESE ARE NOT RETURNABLE OR REFUNDABLE.

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PRIVACY AND PERSONAL INFORMATION

We do not sell or share your personal information with anyone. Credit card orders are done with a secure credit card site.